Privacy Policy

1. Introduction

Profixo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and services.

2. Information We Collect

2.1 Shopify Store Data

When you connect your Shopify store, we collect:

• Store name, domain, and email
• Product information (names, prices, costs, variants)
• Order data (order history, revenue, customer information)
• Analytics data (traffic, conversion rates)

2.2 Account Information

We collect your email address and store owner name to create and manage your account.

2.3 Usage Data

We automatically collect information about how you interact with our service, including IP addresses, browser type, and usage patterns.

3. How We Use Your Information

We use your information to:

• Analyze your store's profitability and identify profit leaks
• Generate personalized alerts and recommendations
• Provide customer support and respond to inquiries
• Improve our service and develop new features
• Send important updates about our service
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using HTTPS/TLS
• Access tokens are stored securely and encrypted
• We use Supabase for secure database hosting
• Regular security audits and updates
• Limited employee access to customer data

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: We use third-party services (Shopify API, Supabase, Railway) to operate our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Disconnect your store at any time

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you disconnect your store, we will delete your data within 30 days, except where we are required to retain it for legal purposes.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

9. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements. Your data is processed lawfully based on your consent and our legitimate business interests.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: